Visitors self-serve
Scan, pay, and follow the map. No account and no app.
Hospitals
Patients and visitors find a space. Staff park where they belong.
Staff permits live on the plate. Visitors pay from a QR code without an app. Live occupancy points every arrival to a garage with open stalls.
Visitor garage · Level 2
5PDR118
Visitor session active
- Paid via
- QR checkout
- Zone
- Visitor parking
- Status
- Allowed
On the record
Where it breaks
Staff, patients, and visitors in the same garages
Hospital parking mixes shift changes, first-time visitors, and vendors. Spot puts every one of them on the same plate record.
01
Staff park in patient and visitor rows
Staff permits are tied to the plate and to the lots they cover. LPR or a handheld read flags any staff vehicle in a visitor row.
02
First-time visitors circle the campus
Live occupancy and wayfinding send arrivals to a garage with open stalls. The web map can be embedded on the hospital's own site.
03
Pay stations and paper tickets slow everyone down
Visitors scan a QR code and pay in the browser with no account. QR destinations change without reprinting signs.
04
Security and IT reviews stall new tools
SOC 2 Type II, PCI Level 1 tokenized checkout, role-based access, and regional data residency are documented up front.
The platform
Permits, visitor pay, and guidance on one record
Parking services, security, and patient experience teams see the same live view of the campus.
What runs the campus
Digital permits per lot, with rules that can change by time of day.
Real-time occupancy and routes to garages with open stalls.
Checkout or validation links you retarget without reprinting.
Handheld plate reads on any phone. No lot cameras needed.
Parking, security, and admin staff each get the right permissions.
Regional data residency, with a US-region data plane by default.
Enforcement
Visitor rows stay for visitors
LPR or a handheld read checks each plate against staff permits and paid visitor sessions. A staff car in a visitor row goes to the review queue with the plate, lot, and timestamps attached.
Visitor garage · Level 1
7WMC560
Staff permit, visitor row
- Permit
- Staff · Garage C
- Rule
- Visitors only
- Next step
- Review
Evidence on file
For the campus
What parking services actually feels
Fewer paper passes, clearer rows, and a live view of every garage.
Rows that match the policy
Staff and visitor rules are enforced on the plate, not the hangtag.
Arrivals spread across garages
Live occupancy sends the next car to the deck with open stalls.
Plan around real demand
Dashboards and CSV or Excel exports show when and where demand peaks.
The visit
Pay station and hangtags vs a plate on the record
The same plate list drives wayfinding, payment, and enforcement.
The visit
With Spot
Scan & park
QR checkout in the browser, a route to an open stall, and a session the cameras already know.
Without
Pay station
A ticket, a line at the machine, and staff cars in the visitor rows.
Common questions.
Don't see yours? Talk to us.
Can visitors pay for hospital parking without downloading an app?
Yes. Visitors scan a QR code on a sign and pay in Manage My Visit, the browser-based guest site, with no account required. Card data is handled on PCI Level 1 tokenized checkout.
How do staff permits work across shifts and garages?
Staff permits are digital and tied to the plate. Rules are set per lot and can change by time of day, so staff rows, visitor rows, and overflow decks can each follow their own policy.
Can a department cover a visitor's parking?
QR codes can point to a checkout with a validation already applied, and the destination can be changed in Admin without reprinting the sign. Tell us how your validations work today and we'll map them.
Do we have to replace our existing cameras or gates?
Usually not. Gates & kiosks retrofits onto existing gate relays, and Scan to Cite runs on any iOS or Android phone with no lot cameras required.
What security reviews does Spot support?
Spot is SOC 2 Type II, uses PCI Level 1 tokenized checkout, supports role-based access control and regional data residency. Spot works from plates, sessions, and payments; it is a parking system, not a clinical system.
Visitors find a space. Staff keep theirs.
Start with one garage.
Staff permits, visitor payments, wayfinding, and enforcement share one plate record across the campus.