No more permit drawer
Permits and guest passes are digital. Move-ins and move-outs are a settings change.
HOA & multifamily
Resident parking that enforces itself. Guests get a link, not a hangtag.
Resident permits live on the plate. Residents send visitors an invite link. Cameras or a patrol phone check every stall against the same list.
Building C · Guest row
8RTV215
Guest invite claimed
- Invited by
- Unit 214
- Window
- Tonight
- Status
- Allowed
On the record
Where it breaks
Hangtags, guest binders, and the 7 a.m. argument
Community parking breaks in the same four places. Spot replaces each one with a record on the plate.
01
Hangtags get copied, shared, or never returned
Resident permits are digital and tied to the plate. Nothing to print, mail, or collect when someone moves out.
02
Guests take resident spaces
Visitor invites give each resident a set number of guest credits. The guest claims a link with their plate, and the visit expires on schedule.
03
Patrol only sees what it walks past
Scan to Cite turns any iOS or Android phone into a plate reader. Add LPR cameras or gates later on the same record.
04
Every citation becomes a dispute
Each flag carries the plate, lot, and timestamps. Drivers pay or appeal online against the same evidence.
The platform
Everything a community lot needs, on one record
Permits, guests, enforcement, and the resident-facing site share the same plate list.
What runs the lot
Monthly or annual permits on the plate, per building or lot.
Residents share guest passes from their own permit credits.
Handheld plate reads on any phone. No lot cameras needed.
Permitted plates vend. Retrofits existing gate relays.
Branded resident and guest site for permits, sessions, and citations.
Board, property manager, and patrol each get the access they need.
Enforcement
Residents and their guests are already allowed. Everyone else is flagged.
LPR or a patrol phone reads the plate and checks it against active permits and claimed invites. Anything not on the list goes to the enforcement queue with evidence attached.
Lot B · Resident only
6JLK904
No permit or claimed invite
- Stall
- B12 · Resident
- Rule
- Resident only
- Next step
- Review and cite
Evidence on file
For the property
What the manager and the board actually feel
Fewer things to hand out, fewer arguments, and one place to see the lot.
Residents self-serve their guests
Guest passes come from the resident's own credits, not the front office.
Disputes end at the evidence
The plate was or was not on the list. The record shows which.
See how the lot is really used
Dashboards and CSV or Excel exports show permits, guest visits, and violations.
The guest visit
Paper guest pass vs a claimed invite
The same plate list drives cameras, patrol, and the resident's guest link.
The guest visit
With Spot
On the plate
Resident shares a link, guest claims it, patrol sees it. The pass expires on its own.
Without
Hangtag
Copied passes, a guest binder at the office, and a dispute in the morning.
Common questions.
Don't see yours? Talk to us.
How do residents give guests a parking pass?
With visitor invites. A resident's permit carries guest credits that you configure (credits per window, how many days a guest can stay, and how long a link lasts). The resident shares a link, the guest claims it with their plate, and the visit is on the record for cameras and patrol. Links expire after 24 hours by default.
Do residents or guests need to download an app?
No. Manage My Visit runs in the browser with guest checkout, so a visitor can claim an invite or pay for a session without an account. Residents can also use the Spot Parking App if they prefer.
Do we need cameras to enforce resident parking?
No. Scan to Cite runs on any iOS or Android phone: the officer points at a plate, Spot checks it against permits and claimed invites, and flags anything that is not allowed. LPR cameras or gates can be added later on the same record.
Can we keep the gate we already have?
Usually. Gates & kiosks retrofits onto existing gate relays, so resident and guest plates on the list vend automatically and everyone else pays at a QR code or kiosk.
How are parking disputes handled?
Every flag carries the plate, lot, and timestamps. Drivers pay or appeal online in Manage My Visit against that same evidence, so the property manager reviews a record instead of an argument.
Residents park. Guests claim a link.
Start with one lot.
Permits, guest invites, and citations share one record, so the board sees the same evidence the driver does.